# Privacy Policy for Bliss Senior Space This Privacy Policy applies to visitors and customers placing orders for our wellness supplements for delivery to Singapore and Malaysia. We respect your privacy and comply with the Singapore Personal Data Protection Act (PDPA) and Malaysia Personal Data Protection Act (PDPA). ### 1. Who We Are Bliss Senior Space is an online retailer of gentle nutritional supplements for seniors. Privacy Enquiry Email: huangfudao@gmail.com ### 2. Personal Data We Collect - Information you voluntarily submit: your full name, delivery address, email address, WhatsApp contact number and order information when you place an order or contact customer support. - Automatically collected information: IP address, device type, browser details, website navigation data and cookie data when you browse our site. We do NOT actively collect sensitive medical or health records. If you choose to share health information with us during consultation, it will only be used to respond to your enquiry. ### 3. How We Use Your Data We use your personal data only for the purposes below: - Process, fulfil and deliver your orders; handle return, refund and after-sales support - Send you order updates, shipping alerts and respond to your enquiries - Comply with local tax, regulatory and legal requirements - Improve our website, products and customer service experience - Send optional newsletter updates only if you have explicitly subscribed ### 4. Disclosure of Your Personal Data We **will NOT sell, rent or trade your personal information** to third parties for marketing purposes. We may share necessary data only with trusted service providers required to complete your order: payment processors and logistics delivery partners. All partners are bound by data protection obligations. ### 5. Cookies & Tracking Technologies We use cookies and tracking tools including Google Analytics 4 and Meta Pixel to understand website traffic and improve our service. You may adjust your browser settings to refuse cookies. ### 6. Your Data Protection Rights Under Singapore and Malaysia PDPA, you have the right to: - Request access to the personal data we hold about you - Request correction of inaccurate personal data - Request deletion of your personal data (subject to legal record keeping obligations) - Withdraw your consent for marketing communications at any time Submit your request via our contact email. We will respond within 30 calendar days. ### 7. Data Security We take reasonable technical measures to protect your personal data against unauthorised access, loss or misuse. However, no online transmission method is fully secure. ### 8. Data Retention We keep your order-related records for 7 years to meet local tax and compliance requirements. Non-essential browsing data will be removed regularly. ### 9. Updates to this Policy We may revise this Privacy Policy occasionally. Changes will be published on this page. Continued use of our website after updates means you accept the revised terms. If you have any privacy-related questions, please reach out via our contact channels.
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